Accessibility statement

This accessibility statement applies to www.leedsconcertseason.co.uk.

Using this website

This website is run by Leeds International Concert Season, part of Leeds City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Zoom in up to 300% without the text spilling off the screen
Navigate most of the website using just a keyboard
Listen to most of the website using a screen reader
Access venue information and booking details in a clear and structured format

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability:

How accessible this website is

We know some parts of this website are not fully accessible:

Some venue pages may contain embedded content (e.g. maps, videos) that are not fully accessible
Some PDFs and downloadable brochures may not be fully compatible with screen readers
Colour contrast and heading structure may not meet WCAG AA standards on all pages
Some third-party booking systems may not be fully navigable by keyboard

Feedback and contact information

If you need information on this website in a different format email music@leeds.gov.uk and tell us:

The web address (URL) of the content
Your name and email address
The format you need, for example, audio, braille, BSL or large print

We aim to get back to you within 7 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

By email: music@leeds.gov.uk
By phone: 0113 378 6600

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leeds City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed above.

Interactive tools and transactions

Our ticketing payment path is built and hosted through third party software, Tessitura Network, and ‘skinned’ to look like Leeds Ticket Hub's website. We are working with Tessitura to improve the accessibility of their customer relationship management (CRM) system.

Our website is built and hosted through third party software. We are working with Peppered to improve the accessibility of their content management system (CMS).

What we’re doing to improve accessibility

We are:

Reviewing and updating venue pages to improve structure and readability
Ensuring new content meets accessibility standards
Working with developers to improve compatibility with assistive technologies
Providing staff training on accessible content creation

Preparation of this accessibility statement

This statement was prepared on 10 September 2025. It was last reviewed on 10 September 2025.